We understand the importance and convenience of receiving your paycheck directly to your Maza banking account. However, during our transition to Maza Savings Reserve, it's important to understand that this feature won't be available initially.
Here's why: Maza Savings Reserve is specifically designed for long-term savings goals, helping your money grow over time. Since it's not intended for everyday spending, direct deposits wouldn't be the most efficient way to utilize this feature.
We understand this might require adjustments, and we'll be happy to help! Stay tuned for more information about alternative ways to manage your funds during this transition.
Here's how to proceed:
🗣️ Communication with your Employer: If you currently have a direct deposit set up, it's crucial to inform your employer that you won't be able to maintain direct deposits with Maza and that you need to update your current setup.
📱Request Changes: Ask your employer to remove your current direct deposit and update the banking information for future payments via check or electronic transfer to a new account.
📝Update Information: Provide your employer with the details of your new bank account, including the account number and routing number, so they can update their payroll system and ensure that your future payments are processed correctly.
🤳🏻Verification and Confirmation: After requesting the change, verify with your employer that the update has been completed correctly to avoid delays in receiving your payments.
Contact your employer as soon as possible to avoid interruptions in your payments during the migration process. If you have questions about how to change your direct deposit, contact your employer directly or Maza for assistance.
Remember that during the migration, you can get 24/7 assistance through the in-app chat or by calling our dedicated support line at +1 (929) 930-6017. We are committed to making this process as smooth as possible for you and resolving any questions you may have.